Desk Adjusting

TPA Claims Processed
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Net Promoter Score


Our experienced teams of desk adjusters have processed over 130,000 claims over the past 5 years, from FNOL assignment through payment, letter writing, and settlement calls.

In addition to the handling of the first-party property claims, we have also handled thousands of complex and represented claims, including those in litigation.  We have been able to do so in a technically sound and customer-centric manner, successfully maintaining the relationship between insurer and policyholder.  Our mission has always been to work very closely with our client liaisons to master the process and deliver results that meet or exceed the carriers’ own handling metrics.  We do this through quality recruiting, ongoing training for our management team, and closely monitoring metrics for success.

How Can Our

Desk Adjusting Solutions Serve You