EP Claims understands how vital it is to get actionable data and information on severity as soon as possible during a catastrophic event. Instead of having to wait for risk departments and observations from the field, we have a way of instantly connecting with policyholders to obtain data on their losses and quickly triage an event.
Via our claims management system, we can send out a branded message via text or email to everyone reporting a claim that includes a questionnaire. These questions pertain to damages observed, emergency needs, where they are staying, confirmation of mortgage information and other vital information that can aid in the claims process. All responses are instantly uploaded to our claims management system to not only document the claim file but to speed up the claims triage process so that the most urgent needs can be met swiftly.
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