Call Center

CSR Calls Handled
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Service Level
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CALL CENTER SOLUTIONS

EP Claims offers scalable and affordable solutions to those needing call center support during daily claim handling or following a catastrophic event.

For the past 6 years we have handled multiple call queues and provided excellent service solutions for multiple claim types.  If the caller is unable to reach their desk adjuster, the call is always answered by a live representative who helps find an answer to their question or can escalate to a proper party as needed.  We have experienced bilingual team members, and strong staffing partners to meet the needs of all markets.

How Can Our

Call Center Solutions Serve You